Mercure Norwich Hotel
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Paid by Paypal on Booking.com but payment had not gone through yet when we arrived. Staff very helpful in sorting this out. 2 rooms for me and an aunt visiting relatives. Easy to get to, plenty parking, good size room, good shower, comfy bed. Really good breakfast selection very tasty. On leaving aunt left item of jewellery in bathroom by accident. On phoning, staff very helpful immediately retrieved it and kept safe to be uplifted. Enjoyed our stay and I have nothing but praise for the staff.
Raymond
มิถุนายน 2567
The room was a comfortable temperature and tastefully decorated, the twin beds were very comfortable for my brother and I who are both retired, at other hotels I've stayed I was relegated to a sofa bed relinquishing the bed to my 90yr old father, which exacerbated my disability and required medical intervention. The location was excellent for our needs, we needed to buy a few things which we had forgotten to bring with us so the near by supermarket was a god send. The train station was easily accessible for us to collect other incoming family members for the family gathering. The breakfast was lovely and the fried bread and the black pudding were a very welcome surprise, my compliments to the chef on the menu.
Jarold
มิถุนายน 2567
I made contact before we arrived and explained it was my wife's birthday. They made a real effort leaving some prosecco and balloons in the room with a lovely card. The food in the restaurant was excellent in the evening and the breakfast was excellent with absolutely everything on offer you could wish for in the morning. The was comfy and the room was lovely and clean. Shower was also excellent. A wonderful stay. Thank you to all the staff who were excellent.
Bedward
พฤษภาคม 2567
Reception staff very welcoming. Bed was large and comfortable. Restaurant had good choices on the menu reasonably priced.
James
กุมภาพันธ์ 2567
After booking we noticed reviews that had been said about the hotell, after I read a few ,I began to wonder if we had done right by booking up . People only giving 3 to 3.5 stars had me worried . Now after our stay with you , we can honestly say we had nothing to worry about. Yes I must admit some of the comments had been right, about the furniture been dated , but apart from that I don't know what all the fuss was about from other people's comments . The staff were so friendly & helpful , the hotel is clean and the food was lovely ..would we come and stay again 100% Many Thanks to everyone at Mercure hotel Norwich who made our stay enjoyable x
Mcaloon
สิงหาคม 2566
friendly staff - went above and beyond. nice hotel, clean, good location, bar was open till late, unfortunately no lifts but wasn't an issue and they even offered to take our luggage up if we couldn't do the stairs.had a comfortable nights sleep which doesn't happen very often and again reception staff was very helpful, friendly and knowledgeable about the area which is good. highly recommended and will return back 100%
Samina
กรกฎาคม 2567
Nice place, friendly staff, clean room and comfy bed. Even some complimentary slippers. A nice bar and restaurant, room service available, plus a conference hall and lots of free parking.
Daniel
ตุลาคม 2567
The room was large clean and apart from a couple of doors being banged late at night quite quiet. The beds are large and really comfortable
Linda
กรกฎาคม 2567
Cheerful, friendly and helpful staff. Room and bathroom clean and pleasant. View from the window onto garages/ storage not fantastic but ok as only really there to spend the night. Decent quality tea bags and biscuits in the room. Bed comfortable. One of the best breakfasts both in quality and choice we have experienced. Staff worked hard to ensure food replenished and areas clean and well presented.
Annette
เมษายน 2566
the room was nice, clean, very comfort of bed. Breakfast - could be better but was fine. The staff in the hotel are honest, helpful, sympathic. It was so good to be in that hotel. I will be annoucment to my friends ect. Thank you.
Anna
พฤษภาคม 2567
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